First, what is ChatGPT? It's an AI (Artificial Intelligence) chatbot or LLM (Large Language Model) that uses pure language processing (NLP) to interact with you as if you are speaking to a person. The company behind it is OpenAI, which is closely backed by Microsoft. The results are jaw dropping, but not necessarily 100% correct - but extra on that later. The scope and potential of ChatGPT is still being explored by the million people who jumped into the pilot throughout the primary 5 days of its launch. What is evident is that this expertise has reached a degree of maturity that's becoming disruptive. And OpenAI shouldn't be alone; Google has related know-how which it has been unwilling to launch just yet as a result of considerations about the quality of the outcomes, as well as its popularity. Let’s discover the potential for the Salesforce ecosystem, together with the potential winners and losers, the very best use cases, and the concerns when using the results.